FAQS

 

When to Book & When to Send

To ensure your personalized masterpiece, make sure to book in advance:

  1. Save the Dates:
    Most couples send their Save the Dates six months in advance
    Usually takes 8 months booking notice
  2. Invitations:
    At a minimum, send out your wedding invitations two months in advance
    Invitations take a 4 months booking notice
  3. Wedding Day Stationery:
    (ceremony programs, reception signage, table numbers etc.) usually takes a 3 month booking notice
  4. Premium Package Offer: 
    We ask for a 9-12 month booking notice, as this package is ALL inclusive. View package details here.

    We are more than happy to still work with you, if you're running a little behind schedule

Rush Order

We are happy to put a 2-3 week rush on your order, which allows you to receive it on the 2nd or 3rd week after your consultation! There is however; an additional $75 rush fee.

How Long Does it Take?

Save the Dates
It generally takes 2-3 weeks after your creative consultation to receive your Save the Dates in the mail.

Packages + Standard Invitation Suites
-Packages including the 3 piece suite take about 4-6 weeks to receive in the mail after your creative consultation.

Embossed/Foiled Invite Suites
For the additive of letter-pressing or shimmery foil it takes 6-8 weeks to receive after the creative consultation.

Returns & Exchanges

There is an initial 50% deposit required to confirm your wedding date and initiate the process. This deposit goes towards your final bill. Unfortunately, the deposit is nonrefundable. If you are dissatisfied, you can request that we revise the design, until it's exactly what you desire. Thus far, we are happy to say that brides have been satisfied!

Paper Quality

We love using 100% Cotton Cardstock. It is a high quality, heavyweight cardstock with a rich/supreme texture. However, we also offer many other elegant options. We can provide suede paper, silk paper, and extreme luxe heavyweight paper, any color of your choice.

Your Client Portal 

Once your deposit is paid, you will have access to your "client portal." Here you will find your inspiration board, updated files, fonts, color schemes, and finalized drafts for your wedding stationery. You can leave comments and additional notes for your designer. 

It is only accessible by password. 

Shipping Information

Packages are shipped using UPS. Generally the shipping costs are:

Ground — $14.95 - $17.95 flat rate
2nd Day — $25.95 - $34.95 flat rate
Overnight – $45.00 -$60 flat rate